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FAQs

Your questions, answered

What does FavYogis do?
FavYogis helps personal instructors manage classes, students, and payments.

How does receiving payment work?
When you receive a payment it is immediately sent to your connected Stripe account. Currently, it takes Stripe 1-2 days to have funds delivered if you have a linked bank account.

How do class registrations work for recurring classes (Personal)?
For personal classes, the person who registers for your class is registered on an on-going basis for this class. If this is a paid class, the payment can be paused or resumed by the student at any time. Currently, teachers may also pause a subscription payment, but not resume. These are designed to serve personal private classes. Each personal private class will only accept 1 registered student.

How do class registrations work for recurring classes (Community)?
For community classes, the person who registers for your class is only registered for the single next occurrence of the class (not the whole series). Multiple people can register.

What happens when I change the status of a class?
When you change the status of a recurring class it will show those updates on every instance of that class on your calendar.
All registered students receive notifications when you make relevant changes to a class.
All your students are notified whenever you add a new public community class.
So if you plan to cancel a class for just 1 week, you would update the status of the class to active after the week is over (or whenever that class is active again).

Are there any transaction fees?
TeacherPRO accounts keep all profits from payments, while Basic accounts are assessed an application fee. All accounts are subject to the standard Stripe bank merchant processing fee.

Still need help? Send your questions to help@favyogis.com